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Ordered on weekdays before 4 PM? Then you'll receive it tomorrow. We ship from the Netherlands with PostNL; delivery in Belgium takes 2 to 4 working days. If you order during the weekend, your package will be shipped on the next working day.

Shipping is free for orders over €50. Below that, you pay €4.50, in the Netherlands and Belgium.

Yes. As soon as your order is on its way, you will receive a shipping confirmation by email with a Track & Trace code from PostNL. You can use this to track your package all the way to your door.

Yes. All orders are shipped in neutral, unmarked packaging; the contents are not visible from the outside. This ensures that what you order remains your private matter.

We're sorry to hear that; we'll fix it for you. Email hallo@aurien.nl as soon as possible, including a photo if there's damage. We will provide a free replacement or refund, and if the item is missing, we'll help you with the claim to PostNL.

Six ingredients per capsule: beta-carotene (15 mg, from the algae Dunaliella salina), lutein (5 mg) and zeaxanthin (1 mg, from Tagetes erecta), bilberry extract (30 mg), vitamin C (60 mg) and copper (1 mg), in a vegetable capsule (HPMC). You take one per day, preferably during a meal containing some fat; carotenoids are fat-soluble. One jar contains 60 capsules, enough for two months. Copper contributes to normal skin pigmentation.

No. An orange discoloration (carotenodermia) only occurs with extremely high intake over a long period, far exceeding what is in AURIEN, and is also harmless and temporary. AURIEN is dosed for a warm, natural undertone, not for orange.

Yes, with the recommended intake of one capsule per day. All ingredients occur naturally in common foods and the dosage is adjusted accordingly. A supplement remains a valuable addition to a varied diet, not a replacement for it.

The ingredients come from common foods and, for most people, combine well with other supplements. Are you on medication or undergoing treatment? Please consult your doctor or pharmacist about the composition.

Keep doing it. But: an average Dutch diet provides about 3 mg of beta-carotene per day, and even a vegetable-rich Mediterranean diet yields around 5 mg. AURIEN delivers 15 mg, the same amount every day, without you having to think about it.

Studies measured a visible difference in skin tone within six weeks of daily intake. This is not a quick fix for the weekend; a warmer undertone develops gradually. How quickly you see results mainly depends on how consistently you take it.

A warmer undertone is most noticeable on lighter to medium skin tones, simply because the change is most apparent there. If you naturally have darker skin, the difference is more subtle.

Take a photo of your face on day 1 and another on day 60, under the same conditions. If you don't see any difference, send them to us and you'll get a full refund. You can keep the opened jar. The only condition: you must have taken it every day during that period.

Mail your day 1 and day 60 photos with your order number to hallo@aurien.nl. We will assess your claim within 5 business days; if approved, you will receive a full refund. We will only use the photos for the assessment and will delete them afterwards.

You have a 14-day statutory cooling-off period after receipt. Returns are possible as long as the seal is unbroken; opened food supplements are excluded for hygiene reasons. Email hallo@aurien.nl with your order number and you will receive return instructions within 2 working days.

After receipt and inspection, we will refund the full purchase amount within 14 days via the payment method you used. Only the return costs are at your expense.

That shouldn't happen, and we'll make it right. Email hallo@aurien.nl with your order number and a photo of what you received; we will send you the correct product free of charge or refund the amount.